Site Policies


Drago Gear does not share, sell or reveal customer information. Any information you send to Drago Gear is for our records only. We may periodically send an e-mail to our customers advising them of product news.  Customers may opt out of these communications.  Your e-mail address, street address, telephone number and purchase information will be kept strictly confidential.  Products may vary from those depicted, and Drago Gear reserves the right to modify, change or discontinue product, pricing or features at any time without prior notice.

Terms of Use

Unless otherwise expressly noted, you should assume everything you see, hear, or otherwise receive from or on the Website is copyright, trademark, trade dress or other intellectual property owned or licensed by us.  The Contents include images, illustrations, designs, icons, photographs, trademarks, logos, text, software, sounds, music, the Website as a whole, and any other materials at our Website.

You may use or download the Contents solely for your personal noncommercial purposes, provided you retain all of their copyright and other proprietary notices and designations.  No other type of use is permitted and you may not make any use of any intellectual property or content Website except as otherwise expressly provided in these Terms or with our prior written consent.  Nothing in the Terms transfers to you any right, title or interest in any Content, including any intellectual property or content of third parties included on the Website.  The downloading or export of software or technical data from this Website to any jurisdiction in violation of United States export laws is strictly prohibited.


Drago Gear warrants each product sold by Drago Gear (“Product”) to be free of defects in materials or workmanship for as long as you own the Product, or for the maximum period allowed by the laws of your jurisdiction.

Exclusions from Coverage
Excluded from coverage under this warranty are the following:

  • Products purchased other than from Drago Gear or from an authorized Drago Gear dealer.
  • Damage resulting from abuse or misuse.
  • Damage resulting from extended wear and tear.
  • Damage resulting from tampering or a customer modification.
  • Damage resulting from exposure to a caustic substance.
  • Damage resulting from contact with high temperature surfaces
  • Consequential, incidental, indirect, punitive, exemplary, and/or special damages, unless prohibited by state law.

If you have a warranty claim, please send an email to and include the following information:

  • Products purchased other than from Drago Gear or from an authorized Drago Gear dealer.
  • Your name and mailing address
  • Pictures of your bag which clearly show the defect, as well as pictures of the front and back of the product, clearly showing the logo
  • Pictures of the small green loop tag that is on the outside of your product that says either says “Drago” or “Drago Gear”

Return Policy does not accept returns or exchanges from purchases made outside the United States.

Shipping charges will only be covered by Drago Gear in the event of a return or exchange of a defective product.

To make a Return or Exchange

  1. Email us at to get an RA (Returns Authorization) number.
  2. Write this number on the outside of the package you are shipping back to us.

We recommend using UPS to ship your return. If sending regular mail we recommend insuring the package.

Mail returns to:
Drago Gear
7815 west 4th avenue
Hialeah, FL 33014