Black Ops LLC warrants each product sold by Black Ops LLC ("Product") to be free of defects in materials or workmanship for as long as you own the Product, or for the maximum period allowed by the laws of your jurisdiction, if less.
Exclusions from Coverage
Excluded from coverage under this warranty are the following:
• Products purchased other than from Black Ops LLC or from an authorized Black Ops LLC dealer.
• Damage resulting from abuse or misuse.
• Damage resulting from extended wear and tear.
• Damage resulting from tampering or a customer modification.
• Damage resulting from exposure to a caustic substance.
• Consequential, incidental, indirect, punitive, exemplary, and/or special damages (although some states in the United States do not allow the exclusion or limitation of consequential or incidental damages, so this exclusion might not apply to you).
Black Ops LLC has a 30-day returns and exchanges policy. You may return your merchandise to Black Ops LLC within 30 days upon the receipt of your product.
Postage will only be refunded on returns due to defective merchandise or an error in shipping. Postage will not be refunded on returns due to personal dislikes or sizing problems.
Black Ops LLC will only honor returns or exchanges on orders placed through the Drago Gear website. Black Ops LLC will not honor returns or exchanges on defective or damaged merchandise purchased at retail locations. Dragogear.com does not accept returns or exchanges from purchases made outside the United States. Shipping charges will only be covered by Black Ops LLC in the event of a return or exchange of a defective product, or a shipping error.